My name is Sophia, and I’m a dedicated Patient Coordinator with five years of experience in a mental health setting. I’m committed to ensuring every client feels heard, supported, and valued from their very first interaction. I take pride in guiding individuals through the intake and scheduling process with care and empathy. Fluent in both English and Spanish, I strive to help make therapy more accessible to all members of our community. Helping people isn’t just part of my job—it’s my passion. What drives me most is the opportunity to make a real difference in people’s lives. Whether I’m answering questions, easing concerns, or simply offering a kind voice on the other end of the phone, I find great fulfillment in helping others feel seen and supported. It’s not just a job to me—it’s a way to be part of someone’s journey toward healing and growth.